Returns & Exchanges

We want you to feel confident in your skin, which is why we offer a 60-day money-back guarantee on all Carpe products if you are not completely satisfied with your results. Whether you need a different scent or a full refund, our team is here to ensure your experience is seamless and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to begin the process.

• 2.
  Select Your Preference

  Choose whether you would like to exchange your item for a different formula or receive a full refund to your original payment method.

• 3.
  Print and Ship

  Download your prepaid shipping label, secure the items in their original packaging, and drop the package off at any authorized carrier location.

• 4.
  Await Processing

  Once our warehouse receives your return, please allow 5-7 business days for your refund or exchange to be processed and confirmed via email.